Cancellation Policy

NO SHOW AND LATE CANCELLATION POLICY 1. I understand that I will be charged a LATE CANCELLATION FEE of $85 if I fail to give at least 48 hours notice prior to cancelling my appointment. 2. I understand that I will be charged a NO-SHOW fee of $85 if I fail to show for my appointment. 3. I understand that if I have a pension or low-income card that is MY responsibility to make sure that it is in date and I AM responsible for the full charge of the service provided if I cannot provide proof of date and no refund or credit will be issued once provided. 4. I understand that I AM responsible for the account of any minor using any services provide if I have signed on their behalf. 5. I understand that a counselling session will be 50 minutes*. I understand that if I am late to the appointment, I will have to end my session at the allotted time. By going ahead with this booking, I am agreeing to the above stated terms and stipulations regarding the services I receive from The Hope Centre – Perth. *some sessions may be scheduled for more than the allotted time or other services with more than 50 minutes **COVID POLICY We understand in these unprecedented times that being unwell is unpredictable. No cancellation fee will be charged if you can provide a medical note from a GP or pharmacist or a proof of a PCR positive test.

Contact Details

• Caldera Way, Port Kennedy WA, Australia